Day close, performance and TV mode
Scan each box onto the truck and close the handover, see whether the floor is getting better, and put the warehouse on a TV.
Where it is
Settings for this
- Settings → Shipping & freight — Carrier cut-off used for “on time”
- Settings → Roles — “View operations reports” shows per-picker figures
Day close
A parcel packed, labelled and left on the bench is invisible until the customer rings. Day close accounts for every box.
- On Dispatch open … → Day close.
- The cards show Waiting to load, Sitting over a day (red — the real problem) and Loaded this session.
- As the carrier loads, scan each carrier label (or type the invoice number), or press Load on a row. Each loaded box goes onto an open handover for its carrier.
- When the truck leaves, press Close handover under Open handovers. Anything still listed hasn't gone.
Performance
… → Performance (Today, Last 7 days, Last 30 days, by warehouse):
- On time to cut-off — the service number customers feel.
- Mis-picks per 1,000 and Short rate — picking accuracy, and how far the stock file is off.
- Waiting over 24h, Lines picked, Lines packed, Orders dispatched, Pick to dispatch time.
- By picker — lines, units, shorts, active time and lines per hour. Needs View operations reports.
For order volumes by channel and how long each takes to leave, see Reporting → Orders & fulfilment.
TV mode
TV mode on the board opens a full-screen Warehouse floor for a wall screen. It refreshes every 15 seconds, keeps the screen awake and shows no prices:
- today's ring, the cutoff, late now and the streak;
- Going out (late first), Picking now, Waiting at the counter;
- Coming in (deliveries due), Pull for the workshop and Holding orders up;
- the hour-by-hour flow and a live feed. When everything due has gone it says All out ✓.
Pick a warehouse on the board before opening TV mode to show just that building.