4. First article and QC on the floor
Check the first part off a step before the run, sign off QC steps on the floor or the order, and know what a QC hold stops. Quality mode makes sure nobody signs off their own work.
Where it is
- Manufacturing → Orders — Check first article… and Sign off QC… on a step
- Manufacturing → Floor — QC sign-off on a finished card
- Manufacturing → Quality — Quality mode
Settings for this
- Settings → Team → Roles — Manufacturing → Quality: the QC permission
First article
On a BOM's routing step, Edit and tick First-article check (the first part off is checked before the run). On every work order made from that BOM, the step can't finish until the first part off it has been checked.
On the order, the step says First article: check the first part off before the run. Press Check first article… and record the result. A fail needs a note, raises an NCR (lesson 5) and puts the order on hold.
QC steps
A routing step can need QC. When the operator finishes it, the floor card says Finished. It needs a QC sign-off. and shows a QC sign-off button. That opens a sheet with Pass and Fail; a fail needs a note, so it can be put right. On the order, the same step shows Sign off QC…, and its chip reads Awaiting QC, QC passed or QC failed.
The order can only be finished once every QC has passed.
QC hold
An order on hold shows a red On QC hold banner with the reason. While it's on hold, no step can start or finish (on the floor, the job or the board) and no output can be recorded. Someone with the QC permission presses Clear hold once it's dealt with. Closing the last NCR that held it clears it too.
Quality mode
Manufacturing → Quality → Turn quality mode on (it needs Manage manufacturing). With it on:
- QC sign-offs and first-article checks need the QC permission;
- nobody signs off a step they clocked on;
- nobody decides an NCR they raised;
- a failed QC raises an NCR and puts the order on hold.
Managers have the QC permission until you set their role up; owners and admins always do.
Your Gold
Gold for this course is 10 QC or first-article checks you signed off within 90 days, so the checks you do every day count.
Lesson 4 of 6 in Quoting and quality for fabricators. Previous: 3. Requests by email, the AI Assistant and the part library. Next: 5. Non-conformances: raise, decide, close.